How can your child manage
negative comments?
It can be hard to completely avoid negative comments when interacting with others online. However, you can encourage your child to create a positive presence online by exercising empathy and respect when responding to others.
For example, you can:
Correct them if you notice them engaging in negative online behaviours (e.g. sending unkind messages) and help them understand why their actions are wrong
Reassure them that it is not a sign of weakness to consider using available in-app features to turn off comments and notifications when a negative online comment is directed at them
You can also explore with them other ways they can press on to bring about the positive change they want to see online such as practising Stop-Think-Do and T.H.I.N.K. before responding to negative comments.